Health Visitor Baby Clinic

Tue 11:40 am – 12:30 pm, by appointment. To discuss baby’s weight, progress or your concerns.

8 Week Post Natal Mother & Child Health Check with GP

Appointments automatically sent to patients.

Child Immunisation Clinic

Tues afternoons. Appointments sent to parents.

Diabetic Clinic

Appointments sent to patients.

Respiratory Clinic

Appointments sent to patients.

Cervical Smear Appointments

Normally Friday mornings with a qualified nurse.                                                                                        Other smear appointments are available                                                                                    

Coil Fitting/Removal/Change/Implants

Appointments available with female GP

Family Planning

Make an appointment with a GP.

Travel Advice & Vaccination

With a nurse. Initial travel assessment needed, you must have completed a travel form beforehand. 

Minor Surgery

GP will arrange - Wednesday Afternoons.

Stop Smoking Advice & Clinic

Information and help can be found by clicking the link below

https://ylyc.worcestershire.gov.uk/information-and-advice/health-and-wellbeing/stop-smoking/

Pregnancy Stop Smoking Services - are operating in Worcestershire.

Home Visits only (anywhere in Worcestershire) Tel: 0800 622 6968 Monday to Friday 09.00 - 19.00. Weekends 10.00 - 14.00.

Health Check Screening

Patients will be sent invite letter if eligible, or contact the surgery for details.

HEALTH PROMOTION SERVICES

Please request an appointment with a nurse for:

• Elderly Health Screening for over 75’s
• Confidential Young Persons Advice including sexual health and contraception
• Asthma Monitoring & Advice - Contraceptive Advice
• Well Women / Well Man Monitoring - Weight Monitoring & Dietary Advice

OTHER SERVICES

• Chlamydia Confidential Self Testing for 15 – 24 year olds – just walk in.

NON NHS PRIVATE SERVICES

Services such as medicals, insurance proposals, certificates, insurance claims, holiday vaccinations are Non NHS Services and chargeable. Please enquire at the surgery or by phone for costing. Please allow up to 3 weeks for completion of forms, certificates, claims or reports.

Private Non-NHS Work

Please note that all Private Non-NHS work is chargeable.

GPs will always attempt to assist patients with letters and the completion of forms but a charge will be made.

In most circumstances they are not required to do Non-NHS work.

Please ask at Reception for further details or see Non-NHS Services Charges on the Waiting Room Noticeboard

Test Results

Available by ringing 01905 726444 and select Option 2 after 10 am.     Proof of identification might be  requested. Receptionists are not qualified to interpret results and can only give you the doctor’s comment.

Sometimes the doctor will write to request that you come in to discuss the results.

Before asking for results please leave:

• 1 week for blood tests results,
• 3 weeks for  X ray results,
• 6 weeks for cervical smear results. (posted direct to patient by NHS England)

Did you know that you can now self refer to the following services, without needing to see a doctor:

Physiotherapy

Physiotherapy Self Referral

Healthy Minds

Healthy Minds Wellbeing Hub Referral

Thorneloe Lodge Surgery are please to work with Age UK (Worcester & District) providing free help and advice to our patients regarding a wide range of issues including:

• Benefit Form Filling
• Blue Badge Service
• Sheltered/Local Authority/Housing Association Applications
• Free 30 Minute Legal Advice Surgeries
• Handyperson Service*
• Help at Home Service*
• Access to Social and Support Groups

(*Charges may be applicable)

Age UK Clinics are held at Thorneloe Lodge Surgery every 2nd Tuesday in the month.

Please call the Practice on 01905 726444 for further details.

2020 Clinics

Tuesday 14th January 2020

Tuesday 11th February 2020

Tuesday 10th March 2020

Tuesday 21st April 2020

Tuesday 12th May 2020

Tuesday 9th June 2020

Tuesday 14th July 2020

Friday 11th August 2020

Tuesday 15th September 2020

Tuesday 13th October 2020

Tuesday 11^th November 2020

Healthwatch is an independent consumer champion - giving the public, patients and users of health and social care services in Worcestershire a voice.

Have your say about the local health and social care services in your area. Healthwatch will use your experiences to build a true picture of health and social care services in Worcestershire.

Healthwatch would like to know what you think about going to the Doctors, especially about making appointments and visiting the surgery. You can complete a short survey here.

For further information about Healthwatch Worcestershire, please contact:

Healthwatch Worcestershire

Civic Centre

Queen Elizabeth Drive

Pershore

WR10 1PT

01386 550264

info@healthwatchworcestershire.co.uk

www.healthwatchworcestershire.co.uk

Keeping People Safe from Abuse

What is abuse?

Abuse is when a person does something to somebody that hurts physically, emotionally

or causes distress.

This may be done on purpose, but sometimes the person who abuses may not realise

what they are doing is wrong. This person could be someone you know, a friend or

family member or it could somebody you have never met before.

Below is a link to Safeguarding Awareness and what to do if you suspect abuse.

Keeping People Safe from Abuse

Thorneloe Lodge Surgery is always looking for ways to improve the services it offers to patients. To do this effectively, the practice needs to know what you think about the services you receive. Tell us what we do best, where we don’t meet your expectations plus any ideas and suggestions you may have. Only by listening to you can the practice continue to build and improve upon the service it offers.

A copy of our Complaints and Comments Leaflet can be downloaded here:

Complaints & Comments Leaflet

Sickness Certificates

If you have any illness lasting seven days or less you do not require a doctor's sickness certificate.  Your employer may require you to complete a self-certification form called an SC2 which is available from the HMRC website or you can click on the link below to download a form.     

Self Certification Form

If you are off work for more than seven days due to illness, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted unless there is evidence to prove otherwise.

Statement of Fitness for Work - 'Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note may help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (from where this information was sourced)

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