We use Patient Access or the NHS APP to allow you to order your prescriptions quickly and easily.
Click the button opposite to go straight through to their site. If you’re not already registered, please visit the Surgery in person and request a Registration Form. You’ll need to bring photographic ID, such as a driving license or passport.
You can also order your prescriptions in person - read below on how to do this!
Prescriptions.
How to order your prescription, and when to collect it.
How to order your repeat prescription.
Repeat prescriptions are issued when a GP is happy for you to have more medication without the need to see you each time.
If your GP has agreed that your medication should be issued as a repeat, you can order it in a number of different ways.
Please note that it takes 72 working hours for prescriptions to be processed and a further 1-2 days to dispense at your local pharmacy. You can find examples of this in the section below to help you work out when to expect your prescription to be ready.
Ordering your prescription online
The quickest and easiest way to do this is online, by using the NHS APP.
We’ll need to create a NHS App account for you, if you don’t have one already - so if you’d like us to do so, please visit the Surgery and we’ll help you get registered.
If you have an NHS App account, you can log in using the button below and order your prescription via their portal.
Ordering your prescription in person
Alternatively, you can drop off your repeat prescription slip at reception - just tick the items you require - or you can post it to us. You’ll find our address here
Electronic Prescription Service (EPS) Patients can nominate their local Pharmacy for both ordering and collection of their prescriptions.
Most pharmacies operate a home delivery service now. Simply request your prescription from us or your nominated pharmacy then notify them. The prescription will be sent electronic to the Pharmacy and they will deliver to your home address. Please note - we are not responsible for ensuring any delivery to your home.
How long will my prescription take to arrive?
Under normal circumstances, it takes 72 working hours for prescriptions to be processed and a further 1-2 days to dispense at your local pharmacy.
Here’s when you can expect your prescription to be available, depending on when you order:
Ordered by noon Monday - ready to collect from noon Thursday
Ordered by noon Tuesday - ready to collect from noon Friday
Ordered by noon Wednesday - ready to collect from noon Monday
Ordered by noon Thursday - ready to collect from noon Tuesday
Ordered by noon Friday - ready to collect from noon Wednesday
It’s your responsibility to ensure that you order your medication in advance – we suggest when you have 7-10 days supply left, it’s time to think about re-ordering.
REQUESTING MEDICATION TOO EARLY
We try to prevent waste through stockpiling of medicines.
If you need to order early, please give a reason with your request e.g. going on holiday.
If you order your medication more than 10 days before you are due to run out without a reason, your medication will be rejected.
Common Queries
My medication isn’t on repeat.
If you require medication that you cannot see on Patient Access please request it by visiting or calling the Surgery. Please be advised this can take up to 3 working days - so please make sure to ask well in advance to make sure you don’t run out of your required medication.
What happens if I miss my checkup?
We have a duty to ensure that your medicines are prescribed safely and we will remind you to come in for appropriate tests and checkups. If reminders are ignored, we may have to reduce your medication supply until you have had your blood test or appropriate checkup.
I need to request a medication I only use occasionally.
Please let us know the name of the medication requested and reason why it is being requested. For example stating “eczema cream” is not very specific and this will lead to delay in medication being issued - so please use the right names wherever you can.
I’ve requested my medication early, but it’s been rejected.
We try to prevent waste through stockpiling of medicines. If you need to order early, please give a reason with your request (e.g. going on holiday). Failure to do so will lead to your medication request being refused.
I’m having problems with my medication, or have decided to stop.
Please let us know if you have decided to stop any medication so we can update your records. It is important that you let your pharmacist or doctor know if you are having any problems with your medication.
How much will my prescription cost?
There are standard NHS prescription charges, to find out more information about prescription charges click the button below.
Urgent medication requests.
When you request a medication urgently because you have run out, we will clinically assess if it is urgent for today. Unless a prescription is required to prevent immediate harm all requests will be dealt with as a routine repeat request.