Contact Us
All the information you need to get in touch with us
Standard Opening Times
Monday: 8:00am to 6:30pm
Tuesday: 8:00am to 6:30pm
Wednesday: 8:00am to 6:30pm
Thursday: 8:00am to 6:30pm
Friday: 8:00am to 6:30pm
We are closed for all public holidays and bank holidays.
Practice Information
Thorneloe Lodge Surgery
29 Barbourne Road
Worcester
WR1 1RU
Telephone
01905 726444
For Emergencies, please call 01905 726444
For Dental Emergencies, please call 01905 724633
Email: thorneloe.practice@nhs.net
For Appointments, please call between 8:00am - 4:45pm
For Home Visits, please call between 8:00am - 11:00am
When we are closed
GP Out of Hours.
If you need urgent attention or advice please telephone 01905 726444 and an answer phone message will give you the number of the GP Out of Hours Emergency Service.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
999
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
NHS 111.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.
You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For more information click here.
Enhanced Access Appointments
For evenings and weekends.
We now offer Enhanced Access appointments with a GP (subject to availability). These appointments are available outside our usual Practice opening hours and are available on weekends.
The appointments will be telephone consultations, meaning you don’t have to travel anywhere to receive care from our GP.
These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Enhanced Access appointment and our receptionists will be able to help you.
Accessibility
All medical facilities are fully accessible for disabled patients. There is a ramp for wheelchair users at the side of the building, and an induction loop is available for those who are hearing impaired.
Complaints
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.
Please visit our Complaints page by clicking the button below.